Privacy Policy

This Privacy Policy describes how Real World Consultancy ("we," "us," or "our") collects, uses, and safeguards the personal information of visitors, practitioners, and clients ("you" or "user") on our website and platforms. By accessing or using our services, you consent to the practices outlined in this policy.

Information We Collect

We may collect the following types of personal information:

• Contact Information: We may collect your name, email address, phone number, and other contact details when you subscribe to our services, register as a practitioner, or engage with our platforms.
• Professional Information: To provide effective accreditation and licensing services, we collect information about your professional background, coaching experience, qualifications, and business details.
• Payment Information: If you make payments for our services, we collect payment details, including credit card information, to process transactions securely through our payment providers.
• Usage Data: We gather non-personal information about your interactions with our platforms, including IP addresses, browser types, referring URLs, and usage patterns to improve our services.

How We Use Your Information

We use the collected information for the following purposes:

• To provide Vision to Value accreditation and licensing services tailored to your professional development.
• To communicate with you, respond to enquiries, and deliver customer support.
• To process payments and manage your subscriptions and renewals.
• To maintain the Practitioner Register and verify accreditation status.
• To improve our services, optimise user experience, and develop new offerings.
• To send you relevant professional development content and newsletters if you opt-in to receive such communications.

Data Protection & Confidentiality

We are committed to maintaining confidentiality and complying with all relevant data protection laws, including the UK GDPR. We implement reasonable security measures to protect your personal information from unauthorised access or disclosure.

All practitioners within our network are bound by our Code of Ethics, which requires them to maintain the confidentiality of client information and securely store and dispose of records in accordance with data protection legislation.

Cookies and Tracking Technologies

Our website employs cookies and tracking technologies to enhance your browsing experience and gather usage information. You can manage cookies through your browser settings. For more information, please see our Cookie Policy.

Third-Party Partners

We may collaborate with third-party partners to provide certain services (e.g., payment processing, analytics, email marketing). These partners have access to your information only to the extent necessary for the services they provide and are obligated to protect your data.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights or enquire about the information we hold, please contact us at support@realworldconsultancy.org.

Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted on our website with an updated effective date.

Contact Us

For questions or concerns about this Privacy Policy, please reach out to us at:

Real World Consultancy
Worcester, England
Email: support@realworldconsultancy.org